Video playing automatically

[george83]

Hi,

Is there a reason the video's down the side keeping playing automatically on my Iphone? Every time I click to go to a new page the video starts playing. Do I need to disable something on my phone? Ive never had this problem before but it's been constant the last couple of days. Thanks in advance

 

[Wobbles]

Hi,

Could you please provide the following information:

- company/product ad/video is for
- country
- device
- what brower
- if using handheld device are you using BnB mobile or desktop version
- screenshot (most helpful)

Thanks

 

[george83]

Thank you, I'm not very good with technical things but:

the ads/videos are the ones that appear just above the featured ad section on the desktop version, they are all for films but it changes each time

I'm in the uk and am using my iPhone 4 but the desktop version not mobile.

If I click to open a new thread they usually start playing straight away or if I return to the forum first page one will start playing then too. It's only been the past week or two but I've been using the same phone etc for ages.

Thanks for the help x

 

[lau86]

I'm on the I phone 5 but it does it on my I pad too, just audio not visual though.
You can see it in the top right of the screen, it takes over the whole page sometimes. They're often Disney ones but can be others like mad men, game of thrones

 

[Wobbles]

By default these should be muted. Please let me know if the problem persists.


Wobbles

 

[Scoobys mummy]

This is happening to me too. Really annoying! It's bnb desktop on my iPad.its always a disney making of clip.

 

[george83]

It's still happening to me, if anything it's getting worse as its making b&b really slow to move between pages because the video wants to open first every time

 

[lau86]

Looool it's getting really annoying!