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I was a little confused when I first read the thread, as I thought your son had pooed in his nappy and they'd given it her by mistake...why else would she return a dirty pooey nappy to you?!!!!
But I understand now that HER son, pooed in YOUR sons nappy, and somehow she decided the most appropriate thing to do was send HER sons poo back to you!Lovely!!!
what goes through some peoples minds?!!! I would have been so embarassed, I'd have washed it twice!!!! that is so skanky.
I think you should definately say something. Maybe something like "I spoke to the staff who apologised, it was an easy mistake to make. I was a little shocked that you chose to return the nappy still dirty though. If this ever happens in future I would expect it to be returned clean."
Be firm and make her know you're not impressed.
totally agree with the above - although really I'd quite like to scream at her/ flick poo etc, if she's that kooky that she'd do it in the first place - no point getting too aeriated about it. How utterly bonkers though