a short letter

Discussion in 'General Chatter' started by valentine75, May 3, 2007.

Page 1 of 2
  1. valentine75

    valentine75 Proud dad

    Joined:
    Sep 17, 2006
    Messages:
    968
    Likes Received:
    0
    I'm writing a letter to virgin media asking for a partial refund on loss of services

    normally i'd go through customers services but cant be arsed hanging about on hold for ages

    this is what i wrote


    Dear Sir/Madam
    My tv service was cut off due to a technical fault with my box, the socket on the the adaptor snapped off, a common problem with all pace boxes as i was informed by the engineer.


    As I was without tv between the dates of 26th of April and the 1st of May I feel that a partial refund is in order.


    I look forward to hearing from you.


    Yours faithfully


    Rob Anderson

    i could have been nasty but i feel the nice approach sometimes works better
     
    #1 valentine75, May 3, 2007
  2. Wobbles

    Wobbles BnB Co-Founder ~ Retired

    Joined:
    Aug 31, 2006
    Messages:
    106,564
    Likes Received:
    36
    I'd have just rang through the free 150 buttons LOL
     
    #2 Wobbles, May 3, 2007
  3. Layla

    Layla Well-Known Member

    Joined:
    Aug 31, 2006
    Messages:
    6,791
    Likes Received:
    0
    me too lol :dohh:

    x
     
    #3 Layla, May 3, 2007
  4. weestar21

    weestar21 Well-Known Member

    Joined:
    Sep 1, 2006
    Messages:
    3,189
    Likes Received:
    0
    if they keep u on hold for ages and its costs you like £10 you just send you phone bill into their head office and they refund it, we had to do this with orange :headspin:
     
    #4 weestar21, May 3, 2007
  5. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    ur only gonna be refunded like £2 if anything?! is it really worth it lol
     
    #5 ablaze, May 3, 2007
  6. Wobbles

    Wobbles BnB Co-Founder ~ Retired

    Joined:
    Aug 31, 2006
    Messages:
    106,564
    Likes Received:
    36
    Maybe a refund for the stamp & envelope costs lol!!

    I wouldn't be too hopeful on them opening it soon nah mind replying lol
     
    #6 Wobbles, May 3, 2007
  7. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    theyll probs turn round n say....

    well we had an engineer out to you thts £xx.....
     
    #7 ablaze, May 3, 2007
  8. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    26,625
    Likes Received:
    1
    for some reason the 151 number doesnt work for us so have th dial the number that charges...
    Its worth a try asking. If you dont ask you dont get.
     
    #8 Arcanegirl, May 3, 2007
  9. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    its 150 ;)
     
    #9 ablaze, May 3, 2007
  10. Layla

    Layla Well-Known Member

    Joined:
    Aug 31, 2006
    Messages:
    6,791
    Likes Received:
    0
    lol, you beat me to it Yvanne

    x
     
    #10 Layla, May 3, 2007
  11. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    im always tht 2nd infront :rofl:
     
    #11 ablaze, May 3, 2007
  12. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    26,625
    Likes Received:
    1
    Blame Rob, he said it was 151 no wonder it never worked, muppet!
     
    #12 Arcanegirl, May 3, 2007
  13. 2nd.Time.Daddy

    2nd.Time.Daddy Well-Known Member

    Joined:
    Dec 12, 2006
    Messages:
    1,066
    Likes Received:
    0
    They will prob accuse you of fiddling with the box :rofl: and charge you for the P&P for the letter they send back to you.
     
    #13 2nd.Time.Daddy, May 3, 2007
  14. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    26,625
    Likes Received:
    1
    If they were gonna do that then engineer would have said we tampered with it...
     
    #14 Arcanegirl, May 3, 2007
  15. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    lol wobbs sed it earlier 2....
     
    #15 ablaze, May 3, 2007
  16. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    26,625
    Likes Received:
    1
    Rob said the number was wrong, not me :p
     
    #16 Arcanegirl, May 3, 2007
  17. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    whered he get the number tht u need 2 pay 4?
     
    #17 ablaze, May 3, 2007
  18. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    26,625
    Likes Received:
    1
    No idea, will ask him when hes in (just now actually)
     
    #18 Arcanegirl, May 3, 2007
  19. ablaze

    ablaze lucky mum of one of each!

    Joined:
    Aug 31, 2006
    Messages:
    15,047
    Likes Received:
    0
    cos if it was on the bill its beside 150, as it is on the website :rofl:

    nvr trust a man!!! :rofl:
     
    #19 ablaze, May 3, 2007
  20. Arcanegirl

    Arcanegirl Bazinga!!

    Joined:
    Aug 31, 2006
    Messages:
    26,625
    Likes Received:
    1
    He cant remember lol
     
    #20 Arcanegirl, May 3, 2007
(You must log in or sign up to post here.)
Page 1 of 2

Share This Page

monitoring_string = "c48fb0faa520c8dfff8c4deab485d3d2"
Toggle Width
Style
BabyandBump
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice