Don't get me started on Virgin Media...lol
When we signed up we went through 3 of those crappy "pace" boxes within 2 months.
For the last few days it hasn't been showing the TV Guide so we have to getting the TVmag out...yes I know I'm a lazy mare lol so I asked DH to switch it off at the plug and on again to re-boot it. Usually works.
But no it decided not to do anything so we did it again and again and I rang them up at 10.00pm on a sunday and customer service were still working so I thought wahay result they only used to be open until about 4.00pm on a sunday.
But I was disappointed again to be put through to someone that barely spoke English and he arranged for an engineer to come out...thursday was the earliest but we both work so it's now saturday

and to top it all he said to make sure your home or there'll be a £10 charge on your bill for a wasted call...cheeky barsteward I should charge them £10 per day they don't come.
In the end DH had a look and messed about with it and it's back again
But I do have a good thing to say...we changed from the full Sports and Movies top dog package with Phone and Broadband to the 3 for £30 last month.
And I've had a full credit but...I still have the sports and Movies, some daft person at Virgin Media has taken off some of the Music channels etc that I'm not entitled to anymore but they've left on the Movies and sports.
WooHoo free cable
Cx