Wow, poor Kayleigh&bump! Didn't realise this was the sort of place you'd get your head bitten off for expressing an opinion!
Have only recently joined this forum and reading this thread has kind of made me wish I hadn't bothered, some of the comments are just mean! None of us has any idea about other people's circumstances, making statements about other people's finances and what they can do each week is wrong,since we have no idea and can only speak for ourselves and our own circumstances.
For the record, I'm very grateful for the money and expected to have to wait for it but I think the system they use for processing claims is poor. You get given a claim form and stamped addressed envelope so why not barcode each envelope so that immediately it's received you can be told that it's gotten there safely? Instead of what currently happens which is weeks of waiting not actually knowing whether it's there at all?