Hey ladies! Thought I'd do a quick check in. Had possibly the worst hotel experience in my life this morning. Here's the shortened story:
-our shower leaked- wet tile floors are not fun!
-maintenance came, said to fix the shower we would need to change rooms-we were told someone from the front desk would call in less than 10 mins
-40 mins later-no call, so I called and was told a bellman would being our keys to the new room
-20 mins later no keys (mind you we haven't eaten yet and hubby is a BEAR when hungry)
-I take the 10 min hike to the lobby, get keys to new room (on the way got stuck in elevator for 2-3 mins)
-get into new room, as soon as we open the door we are assaulted by a horrible smell.
-take the hike to the lobby, and after explaining, we are upgraded to a suite
-return to stinky room, only to discover we were now locked out-all our belongings were inside
-call front desk, told security was coming right up
-10-15 mins later, still locked out, housekeeping manager takes pity and opens the room
-I was so furious by this point, we hauled all our stuff to the lobby (and got stuck in the elevator again)
-got so upset when talking to the clerk, he ended up giving us a free lunch
We had a lovely lunch (and we splurged and dh got steak) and now we are in a suite that is almost the size of our condo. Plus we have a jetted hot tub. Only downside is our view is not as good. But I'm willing to sacrifice the view for this amazing room.
Congrats if you made it through all that!
I hope everyone is doing well!