They lost my order within 30 mins of putting it through. It then disappeared off the system, yet one from 6 years ago was visible. Staff in store were great and apologetic, but HO were the polar opposite. Instore staff told me to call HO, and what a condescending moron the person on the other end of the phone was! Telling me I'm extremely optimistic to think I will receive my order anytime today and I shouldn't have phoned them as it was clearly a computer error. I spent almost 1 hour being tossed from person to person on the phone, waiting on call backs and then had to spend 2 hours waiting outside whilst everything was being corrected.