This transaction didn't happen on BNB but I was hoping to get some opinions. About 2wks ago I listed a bunch of my Goodmama diapers for sale on another forum. I took group pictures because there were a lot of diapers. There was a group of diapers without stains and then 2 pics of ones with stains of various degrees. I went through each diaper and explained to the best of my ability, what I was able to see in my lighting. I also stated that if anyone wanted individual pics of the diapers they were interested in just to let me know and I'd be happy to take them, and I did for some buyers as soon as they asked. One of them was a bug print, I stated it had faint staining on the soaker and listed it for $16 including shipping. The stain on it was very small anyway. But the lady that bought it wrote me saying "I don't care about staining at all. How soft is it" so we talked about that and she said she wanted it. She paid then she decided she also wanted a Mutt diaper I had listed, she asked me to come down in price to combine shipping. I ended up selling it to her for $7, after PP fees I got $6.50 for this diaper which was in excellent condition. I shipped them out which cost me about $4 in actual shipping and about $1 for the envelope. I really screwed myself going so low, I barely made anything off a diaper that was originally $35 and $18, I gave her the mutt. So she gets it today and says she's happy with the mutt but that the GM has some very faint staining on the outer that looks like it's from being worn coverless. Now we did use them coverless a lot so it IS possible but I honestly didn't see it. But she also clearly said she didn't care about staining and didn't request more pics that if the staining is there it very well may have shown because usually the camera picks up staining even better than looking at it. She now wants me to refund her the $16 for the GM and she'll ship it back....I don't know if she's going to ask for return shipping too but if so that's even more money out of my pocket. I will have PAID her to take my Mutt diaper I could have easily sold to someone else for $10. I really don't know what i should do. I don't feel like I misrepresented the diaper, she could have asked for more details on the staining, asked for more pics, she didn't do that. But at the same time I don't want to ruin my reputation I've worked hard to build there either, I've never had someone unhappy with a purchase from me.