I bought a yummy mummy bag off here, there not cheap new or second hand to be honest. I saved my paypal money up bought it in good faith and was sooo excited id finally got one. It arrived great, unwrapped it not sooo great it was full of old disgusting mouldy food and stank! It had a few minor wrips not described and was so grubby on the outside. My first instinct was to clean it and clean it some more. The bag was cleaned and bought up to a standard of able to be used. I messaged the seller explaining the state of it and that id spent 3hours cleaning it, she was rude and finally offered me a partial refund of £10.00 which i thought was fair enough. Do you think I ever got my £10.00 NOOOOOOO. Paypal couldn't do a thing as the bag had to be returned in condition sent in but id cleaned it. I suppose I could have sent it back with a few nice bits of my sons left over dinner init lol. So there we go, thats my rant over and still haven't got my partial refund either