Think ive jinxed us now with all the times ive said weve not had any probs. Had an engineer come out to fix a part on our box that snapped off, he came late for starters. He said there would be a few error messages but they would dissapear after a few mins. Half an hour later the messgaes are still there and most of the channels are missing. Robs called up and selected the option for them to call back when someone is free. No call yet and hes had to go off to work, i dont know any details about the account or what to tell them.