Ali- You think I should go with them even after my scathing email calling them careless and unattentive? They still have to work on me and now I've basically told them off. This is now the 2nd time they have screwed up. I was supposed to start in January with IUI. You guys have been with me from the beginning. I started before thanksgiving...by January they hadn't even looked at my chart.
OHH.. I guess I missed the part where you had already sent them the email. Well I guess that would be a little difficult.
I will say this about my experience with FS, and with Dr's in general.
1) Squeaky wheel gets the oil - so the more you call and harass them the more attention you will get. My FS knows me, but he doesn't remember what my protocol is or what we are doing until he reviews the chart. So unless I call and ask a question, then they don't do anything. Or unless I go in for an appointment.
2) Second guess everything - Dr's are human and make mistakes all the time. Not big ones, but little ones. So if something isn't done in the timeframe you were given then it is on you to follow up.
3) If you don't like what they are saying then you need to say so and ask questions as to why they are doing it that way. If you don't then they assume you are on board with their decision. Plus they aren't going to explain something unless you question it. I guess some will, but in my experience most of them are over booked and over worked and the faster they move on to the next patient the faster they can go golfing (or whatever they do).
Not that any of their mistakes are your fault. They aren't, they are 100% theirs. I'm just suggesting that you change your perspective a little bit. The system sucks, and its broken, but there isn't anything we can do about that. What we can do is work within it to get what we need. It sucks, but that is what I have learned.
So yes, I think you should look into another FS office, maybe the one that BabyWhisperer is going to? When you do, you'll have to take a greater role in how things play out. If you don't I fear you will have the same results.