Bloody Fuming! - Paypal!

[MrsBop]

Hubby bought a tuning box for his car in October for £51, was coming from Germany I think it was, we waited and waited, seller claimed he posted it, although he ignored most of our emails. 3rd November we file a dispute, the seller tries to blackmail us by saying he will send another if we close the dispute and leave positive feedback first, he put this on the resolution page, he also gave a false tracking number.

We have been waiting until today for Paypal to make their decision and they've decided in his favour even though the tracking number is fake and we haven't received what we've paid for!

Is there anything we can do?

It's a debit card linked to the account not credit I am so upset, we need that money, hubby ended up buying a tuning box over here to save the hassle in the end thinking we'd get our money back

 

[Eala]

Oh that's so bad! They should give you the money back and let him take it up with the postal service if it really did get lost!

I don't know if you can appeal or anything? You should be covered by Paypal's protection thing?

 

[v2007]

Call Paypal, have they closed the case, if they havent dont close it.

What is the tracking number and is there a signature attached to it??

V xxx

 

[v2007]

When did you buy it??

V xxxx

 

[MrsBop]

Call Paypal, have they closed the case, if they havent dont close it.

What is the tracking number and is there a signature attached to it??

V xxx

Paypal have closed it. The tracking number comes up with 'no match found' so theres no signature or anything.

It was bought on ebay.

 

[v2007]

What date did you buy the tuner???

V xxx

 

[MrsBop]

20th October x

 

[v2007]

I know there is a 45 day limit on purchases, but they shudnt have closed the case. Have you called them??

V xxxx

 

[MrsBop]

I'll copy the email....

Dear Shaun *****,

We have concluded our investigation into your Buyer Claim.

Seller's Name: Mirko Grüning
Seller's Email: [email protected]
Seller's Transaction ID: 4Y0704893E695710X
Transaction Date: 20 Oct 2009
Transaction Amount: -51.00 GBP
Your Transaction ID: 3PE31947FA958781S
Case Number: PP-822-884-867
Buyer's Transaction ID: 3PE31947FA958781S

In response to your claim, the seller has provided proof of postage indicating that the item was posted to you. Because the seller was able to provide proof of postage, we cannot reverse this transaction or issue a refund. We encourage you to continue to work directly with the seller to amicably resolve this matter. PayPal does not tolerate fraud or illegal activities. Your complaint has been noted in the record of the PayPal member you reported. If we find this member has violated our policies, we will investigate and take appropriate action. If this occurs, you may be contacted in the future about the status of this complaint. To make sure future transactions proceed smoothly, we suggest you visit the PayPal site and click the Safety Advice Centre link located at the bottomof any page. There you will find tips on how to avoid fraudulent sellers in the "Fraud Prevention Tips for Buyers" section. Yours sincerely,
Protection Services Department

 

[MrsBop]

Thing is he provided a false tracking number, I tried it on various websites and it still came up 'no match'

 

[skippy]

i'm thinking spam his email until he gives in or give it out on a porn website or something...

not that i'm childish in any way shape or form..

 

[v2007]

Go to the e-bay discussion forums write a thread and some e-bay geek will be able to help.

I dont know why they have closed the case, he cant provide proof of delivery.

V xxxx

 

[MrsBop]

Go to the e-bay discussion forums write a thread and some e-bay geek will be able to help.

I dont know why they have closed the case, he cant provide proof of delivery.

V xxxx

I've been on and they've told me to appeal, sent paypal a snotty email so waiting for their response, then if I get nowhere I'm going to contact financial ombudsman, I'm really fuming about it!

 

[v2007]

Go to the e-bay discussion forums write a thread and some e-bay geek will be able to help.

I dont know why they have closed the case, he cant provide proof of delivery.

V xxxx

I've been on and they've told me to appeal, sent paypal a snotty email so waiting for their response, then if I get nowhere I'm going to contact financial ombudsman, I'm really fuming about it!

Gob on a stick, is excellent at a good e-mail.

Bloody swines.

V xxx

 

[MrsBop]

Go to the e-bay discussion forums write a thread and some e-bay geek will be able to help.

I dont know why they have closed the case, he cant provide proof of delivery.

V xxxx

I've been on and they've told me to appeal, sent paypal a snotty email so waiting for their response, then if I get nowhere I'm going to contact financial ombudsman, I'm really fuming about it!

Gob on a stick, is excellent at a good e-mail.

Bloody swines.

V xxx

I won't take this lying down, if I had the money I'd fly over to get my money back pmsl!

 

[Dream.A.Dream]

Hope you get it sorted, that's ridiculous xx