Bloody Fuming! - Paypal!

Discussion in 'General Chatter' started by MrsBop, Dec 16, 2009.

  1. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    Hubby bought a tuning box for his car in October for £51, was coming from Germany I think it was, we waited and waited, seller claimed he posted it, although he ignored most of our emails. 3rd November we file a dispute, the seller tries to blackmail us by saying he will send another if we close the dispute and leave positive feedback first, he put this on the resolution page, he also gave a false tracking number.

    We have been waiting until today for Paypal to make their decision and they've decided in his favour even though the tracking number is fake and we haven't received what we've paid for!

    Is there anything we can do?

    It's a debit card linked to the account not credit I am so upset, we need that money, hubby ended up buying a tuning box over here to save the hassle in the end thinking we'd get our money back :cry:
     
  2. Eala

    Eala Mum of two gorgeous girls

    Joined:
    Apr 30, 2009
    Messages:
    8,249
    Likes Received:
    0
    Oh that's so bad! They should give you the money back and let him take it up with the postal service if it really did get lost!

    I don't know if you can appeal or anything? You should be covered by Paypal's protection thing?
     
  3. v2007

    v2007 Well-Known Member

    Joined:
    Jul 16, 2008
    Messages:
    28,554
    Likes Received:
    0
    Call Paypal, have they closed the case, if they havent dont close it.

    What is the tracking number and is there a signature attached to it??

    V xxx
     
  4. v2007

    v2007 Well-Known Member

    Joined:
    Jul 16, 2008
    Messages:
    28,554
    Likes Received:
    0
    When did you buy it??

    V xxxx
     
  5. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    Paypal have closed it. The tracking number comes up with 'no match found' so theres no signature or anything.

    It was bought on ebay.
     
  6. v2007

    v2007 Well-Known Member

    Joined:
    Jul 16, 2008
    Messages:
    28,554
    Likes Received:
    0
    What date did you buy the tuner???

    V xxx
     
  7. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    20th October x
     
  8. v2007

    v2007 Well-Known Member

    Joined:
    Jul 16, 2008
    Messages:
    28,554
    Likes Received:
    0
    I know there is a 45 day limit on purchases, but they shudnt have closed the case. Have you called them??

    V xxxx
     
  9. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    I'll copy the email....

    Dear Shaun *****,

    We have concluded our investigation into your Buyer Claim.

    Seller's Name: Mirko Grüning
    Seller's Email: [email protected]
    Seller's Transaction ID: 4Y0704893E695710X
    Transaction Date: 20 Oct 2009
    Transaction Amount: -51.00 GBP
    Your Transaction ID: 3PE31947FA958781S
    Case Number: PP-822-884-867
    Buyer's Transaction ID: 3PE31947FA958781S

    In response to your claim, the seller has provided proof of postage indicating that the item was posted to you. Because the seller was able to provide proof of postage, we cannot reverse this transaction or issue a refund. We encourage you to continue to work directly with the seller to amicably resolve this matter. PayPal does not tolerate fraud or illegal activities. Your complaint has been noted in the record of the PayPal member you reported. If we find this member has violated our policies, we will investigate and take appropriate action. If this occurs, you may be contacted in the future about the status of this complaint. To make sure future transactions proceed smoothly, we suggest you visit the PayPal site and click the Safety Advice Centre link located at the bottomof any page. There you will find tips on how to avoid fraudulent sellers in the "Fraud Prevention Tips for Buyers" section. Yours sincerely,
    Protection Services Department
     
  10. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    Thing is he provided a false tracking number, I tried it on various websites and it still came up 'no match'
     
  11. skippy

    skippy Got my furbabies :)

    Joined:
    Nov 26, 2009
    Messages:
    449
    Likes Received:
    0
    i'm thinking spam his email until he gives in or give it out on a porn website or something...

    not that i'm childish in any way shape or form..
     
  12. v2007

    v2007 Well-Known Member

    Joined:
    Jul 16, 2008
    Messages:
    28,554
    Likes Received:
    0
    Go to the e-bay discussion forums write a thread and some e-bay geek will be able to help.

    I dont know why they have closed the case, he cant provide proof of delivery.

    V xxxx
     
  13. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    I've been on and they've told me to appeal, sent paypal a snotty email so waiting for their response, then if I get nowhere I'm going to contact financial ombudsman, I'm really fuming about it!
     
  14. v2007

    v2007 Well-Known Member

    Joined:
    Jul 16, 2008
    Messages:
    28,554
    Likes Received:
    0
    Gob on a stick, is excellent at a good e-mail.

    Bloody swines.

    V xxx
     
  15. MrsBop

    MrsBop Mummy of 2

    Joined:
    Oct 2, 2008
    Messages:
    4,025
    Likes Received:
    0
    I won't take this lying down, if I had the money I'd fly over to get my money back pmsl! :growlmad:
     
  16. Dream.A.Dream

    Dream.A.Dream Mum to 6yo and WTT #2!

    Joined:
    Jun 27, 2008
    Messages:
    17,698
    Likes Received:
    0
    Hope you get it sorted, that's ridiculous xx
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice