iPhone - Anyone getting redirected when clicking on a thread ?

Discussion in 'Technical Support' started by pickleton, Jul 18, 2012.

  1. Jellycat

    Jellycat Well-Known Member

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    Anyone had issues whilst on pc?

    Last night pop up came up saying something about apple.inc wanting to open. Closed it down now my laptop has a virus . ..... Not sure if they are linked or not?
     
  2. Wobbles

    Wobbles BnB Co-Founder ~ Retired

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    Can I ask you girl's if you are closing safari too?

    I am of course getting the same issues on my iphone but just want to confirm you are shutting it down prior and not just going to settings, onwards.


    1. Click the home button on your iPhone to get to the home screen with all of the applications
    2. Double-click the home button to bring up the application switcher tray (see https://support.apple.com/kb/HT4211)
    3. Tap and hold on Safari until it jiggles, then pressing the red minus button to quit it (see https://support.apple.com/kb/ht5137)
    EDIT: please quit all open applications
    4. Click the home button to return to the application launcher screen
    5. Tap on Settings
    6. Scroll down to Safari, tapping on that, and scrolling down and tapping "Clear Cookies & Data" (see https://support.apple.com/kb/HT1677)

    If you did not close down originally please follow the above instructions. If the problem persists please note what sites you have visited before the problem reoccurred.

    Thanks :D
     
  3. MissMummyMoo

    MissMummyMoo Family Complete <3

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    Yup that's what I did the only other site I visited was my bank :lol: they're the only 2 sites I usually use on my mobile, my bank and BnB x
     
  4. NIfirsttimer

    NIfirsttimer Proud mum, new wife & WTT

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    I don't use safari at all, I'm using the google chrome ap on iPhone
     
  5. Wobbles

    Wobbles BnB Co-Founder ~ Retired

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    Please attempt shutting all open applications (will change post above) before clearing and start again.

    Thanks Kelly! If others confirm closing all open applications and still receiving problems it would be helpful to let us know what pages and apps you may have opened between clearing and receiving the problem again.

    :D
     
  6. Housecat

    Housecat Well-Known Member

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    Wobbles...I did those steps the other day, and just had another apple pop up occurr :-/
     
  7. Buffaloed

    Buffaloed Administrator
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    We need to perform a test. Please turn off your device's wifi and load the site through your data plan. Let us know if that stops the redirection.
     
  8. Cetarari

    Cetarari 1 Angel, 2 Cats, 1 Sprout

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    I'm posting via my iPod so I can't turn the wifi off since there's no data plan to connect with. However I'll get DH to lend me his iPhone later (he's already checked the problem is occurring on it) and see how I go :)
     
  9. MissMummyMoo

    MissMummyMoo Family Complete <3

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    I usually use my data connection when Im out at work and I sill get the pop ups. Will turn it off now and clear history, close apps etc and try again x
     
  10. The2mums

    The2mums Well-Known Member

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    I've been redirected to sites with viruses many times. So much so I now only use my ipad and this site. I will not go on this site on my PC!!

    If you have some malware - download and run Malwarebytes. It's free and will sort you out. If you need help message me (I am an IT Consultant)

    Install an anti virus - Microsoft Security Essentials it's free and very good.

    Quite annoying the redirects tbh

    Catherine
     
  11. Cetarari

    Cetarari 1 Angel, 2 Cats, 1 Sprout

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    I didn't log in on hubby's iPhone and I had him clear the cookies, close all apps and reboot the iPhone before I tried. Using the data plan I still had the same issue. All I opened was safari and then typed the address in directly (didn't want to chance a dodgy bookmark). It took a few pages but I got the 'Apple rewards' page within 5 minutes.
     
  12. Buffaloed

    Buffaloed Administrator
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  13. MissMummyMoo

    MissMummyMoo Family Complete <3

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    It doesn't happen with every thread you click on its just every now and then x
     
  14. jen1604

    jen1604 Well-Known Member

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    Yep,this.

    It keeps happening to me on my Iphone.
     
  15. Buffaloed

    Buffaloed Administrator
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    Can you give me the url of the thread? Use your mouse to copy/paste the link so you don't open it and get redirected.
     
  16. MissMummyMoo

    MissMummyMoo Family Complete <3

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    It's different threads I think but next time it pops up I'll post which thread it was x
     
  17. babyjan

    babyjan Mum&expecting#2

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    Hasn't happened all day so far :)
     
  18. MissMummyMoo

    MissMummyMoo Family Complete <3

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    No mine hasn't either. I was in my phone last night and now x
     
  19. babyjan

    babyjan Mum&expecting#2

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    Ok I think it's started again for me, anyone else?
     
  20. lookin4bump

    lookin4bump Pregnant with baby #1

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