in my opinion they are bad.i have my phone and broadband with them and you get 2 sperate bills,and i dont use my phone and my bills just for phone are £60-80 every 3 months and i dont even use it,its charges they add on and i dont even have friends and family or anything ,bb should be 30 per month but its not its more and they restrict my speed everyday from 5-12 midnight as i watch 4od,ect online and so they slow me down but should be unlimited but its not.