The managers reaction makes me feel sick. I'd expect her to be instantly sacked!
I think it's wrong of the shop assistance but she's in her 50's and used to a different convention. It's easy to talk about sacking someone, but as a manager, I know it's not that easy. Sometimes the worker really needs the job and we just try to placate the customers - although he could have done it better, I would acknowledge the seriousness, apologise and offer her a discount or something, not make light of it.
But I can't imagine that sales clerks smacking kids was condoned in her time either. Brat or not, old or not, she had NO right laying a hand on that child. I work in retail management too and in my LOB that kind of offense would be an instant termination. You don't put your company at risk like that.
I can easily imagine it being done in her time. To me, the image of a 50 year old lady smacking a toddler lightly on the bottom for misbehaving isn't that serious an offense - it doesn't hurt the toddler physically. I would be angry if it was my child because me and my husband has a no corporal punishment philosophy, but if this was an old family friend, I wouldn't even say anything to her directly, and if it was a stranger like in this case, I would tell her off but I wouldn't think about hitting her or getting her sacked.
If the manager managed to placate the mother after she came back, there would be no risk to the company, but the manager handled the situation poorly.
Are you serious? If a shop assistant smacked an adult for messing up a display they'd be sacked. No questions. Why would it be different for a child? If I tapped a child on the bum in my job I'd be struck off!
Children and adults are different, so the analogy doesn't work. If an adult comes into a shop and start running around knocking things off, they would be asked to leave, have the security booted them out, or be arrested. I doubt people would think twice about the security guard putting his hands on that adult to stop that adult.
If it's just a casual job to you, sure it's no big deal to fire you, but how do you know it's not a livelihood for this lady? To me, her offense is not serious enough to deprive her of her livelihood, that's just mean, when she wasn't doing it out of bad intention.
I'm sorry, but at work I spend most my day being hit, spat at, sworn at, kicked and I have NEVER hit a patient. All this kid did was have a tantrum and knock something off a shelf. If I hit someone at work, I would be struck off and would never be able to work in my profession again. And I would deserve it! When your at work, you are a professional, regardless of what kid of job is it. You hold your tongue and your temper and if not, you lose your job. End of.
I found the comments that people made on that website unreal. I can't believe people are actually supporting this woman's actions.
I just don't understand how this woman is getting away with it and still has her job! Why is it still legal to hit kids as long as it doesn't leave a mark? How is that even right? You'd be arrested if you hit an adult so why do children seem to be to these people lesser beings?
If she would have done that here then she would have be sacked on the spot and arrested for hitting a child. Hitting a child here regardless of whether it leaves a mark or not is illegal. Obviously people probably do it here behind closed doors but that would have been it for that woman here.
I am obviously one of those evil parents who thinks part of the problems we have with kids these days is because parents can't parent how they see fit and smack on occasion. I have no intention of regularly smacking my child, but if she wont listen then once in a while it will happen.
parents rights are being taken away. i had the odd smack when I was younger and am fine for it, i learnt a healthy respect. none of this "you cant hit me I'll get you arrested" rubbish that you get now from kids.
yes the lady shouldn't have smacked someone else's child but maybe, just maybe, the mum needs to accept she should have been watching her child and not let her play with the display. faults on both sides. and no i don't think the lady should lose her job.
I was smacked as a child and I didnt 'respect' my parents. I feared them. So much so, if I ever did anything wrong, I'd go out of my way to cover it up, usually ending up in a bigger mess and that was all because I was afraid to tell my parents anything. I didnt even tell my parents I was pregnant until I was 11 weeks coz I was scared of their reaction, I'm 22 and have lived with my OH for years! I won't ever do that to my child. A tap if they put themself in danger, maybe. But a smack to 'teach them a lesson' never.
I think maybe in this case your idea of a smack is different to mine. I think I can count on one hand the number of times we were smacked and they left a mark, hell I can only think of one time where a mark was left. Maybe my 'smack' is your tap.
Anything that results in bruising is wrong and it should't, in my mind, be a regular thing but a last resort. Hence me not seeing it being an issue as that was what it was like for us growing up. We were never made to fear our parents due to the way we were chastised.
But some kids push and push and wont listen. If my child keeps trying to touch the hot stove and no or time outs dont work, a smack on the hand will be the final resort. i would rather that that a badly burnt hand.
As for the comments about adults, it doesnt compare. An adult knows they are doing wrong when causing damage so its unlikely they would be hit as as someone has said earlier the police would be called and they would be dealt with in that way.
I am not condoning someone hitting someone else's child, i just think there is more to the story than is being reported and I think that in a lot of cases kids get away with murder as parents dont see what their little darlings are up to. Someone has already stated no-one has the right to even tell their child off! Well if they won't tell them off for unacceptable behaviour then someone needs to - thats why we have the problems we have now!