The R word is considered offensive because it is meant to describe as incompetent, stupid, useless, worthless, pathetic, delayed, etc.
Personally, I can't stand the word. Zoe IS special needs. She IS delayed, but she's not incompetent, stupid, useless, worthless or pathetic. She is beautiful, smart, funny, stubborn, determined, brave...Zoe is my hero. To battle what she does every day and still come out happy and smiling, full of hope, grace, and love, is absolutely astonishing. She, and the other kids like her, are what we need in this world...to show us how to love unconditionally, and to battle something that may very well take our lives, but still face it straight on and fight with a smile.
I'd say more like those staff members are stupid, incompetent, useless, and pathetic. Sorry that you have to deal with people like that. I understand your need to rant about it. I hope you get your baby(ies) quickly!!!
As for the temperature thing, I didn't get hot without a temp, but my normal body temperature dropped and I always felt cold. During pregnancy, I can only take piping hot showers, with literally no cold water, and the hot turned almost all the way up, i order to feel like I'm showering and not going swimming in a cold lake. I shiver with anything cooler.