So my journey was pretty nightmarish yesterday! I had to get a total of 7 trains in the one day and was travelling for 7 hours altogether. Here's how it all went down:
Monday - I forgot to book my tickets online so wouldn't be able to get to a fast ticket machine before the journey
Tuesday - went twice to the local train station at about 1.45pm and 4.10pm only to find the station shut!
Wednesday - went to the station again on the way to aquanatal. Wasted 25 mins there making me late and stressed for aquanatal. Arrived and said I want to reserve seats, passed a slip of paper through with all the times and route etc. Got my tickets, no seat reservations. Asked again so he spent 20 minutes no being able to get them at which point I really had to go and decided to phone to do it. Got home later to find they won't reserve seats over the phone unless you buy the ticket at the same time. Could've done all this on the stupid net!
Thursday - set off on my journey, get to Manchester and try to reserve seats for the return journey, get a seat on one of the trains but not the one leaving York at 5.30pm! Get on the first train to York and the conductor tells me my ticket isn't valid. See the guy at the station who did the tickets did the wrong route which is why he couldn't reserve the seats on the trains I wanted, even though I'd told him the route and train times! The route he did is one that takes at least an hour longer each way. Fortunately the conductor was prepared to overlook it but I was able to pay the extra £4 (wow) to get the right route.
Manage to get a seat on the train from York, just, and was actually next to quite a nice guy who was travelling with his two small sons. Later he swapped seats with one so I would have more room (bless) and the 9 year old was super-sweet and entertained me on the way to Newcastle!
Then on the way home, we finished the meeting a bit early so I rushed off to the station to see if I could get an earlier train to York to arrive and watch a direct train to Manchester leaving. Boo. no more trains until the one I was booked on so sat around when I could've been touring the Centre for Life instead. This train was delayed by the 8 mins I needed to make the connection in York so wouldn't have had my seats in the end anyway! Waited for the next one to Manchester, stood up for 15 mins as everyone was on all the seats and no-one offered. Got on the train and watched a young energetic man sit in the priority seats then had to fight tooth and claw with some woman for a seat. She couldn't have been more than late 40s and got off at the next stop anyway! Finally get to Manchester and find that the connecting train now is not even the direct one to my station so had to change AGAIN!!
And now I have a cold.
So now I can just copy all this and paste it into a letter of complaint for National Rail about what incompetency of staff leads to! lol