sonny
Mummy of Tabitha
- Joined
- Jan 6, 2008
- Messages
- 1,478
- Reaction score
- 0
Hi all i was just wondering if anyone has a problem with ebay?
I went to log in tonight and it kept saying my password was wrong.... i then checked my email and received this....
It appears that a third party accessed your eBay account and used it to send emails to other eBay members without your authorisation.
At this time we have taken several steps to secure your eBay account. We assure you that your credit card and bank details are kept encrypted on secure server and have not been viewed by anyone.
To restore access to your account securely, please follow these steps
1. Change the password on your personal email account to verify that it is secure and cannot be accessed by anyone other than you.
2. Change the password on your eBay account. Click "I've forgotten my password" on the eBay sign-in page and follow the instructions to choose a new password.
3. Check that the contact information on your account is correct. Go to "Personal Information" in My eBay.
We recommend you take our Account Protection tutorial to help understand how your account was compromised and how you can protect yourself in future. Copy this link into a new browser window:
https://pages.ebay.co.uk/help/tutorial/accountprotection/js_tutorial.html
Thank you for your patience and cooperation in this matter. Please don't hesitate to contact us if you have further queries or require assistance.
Regards,
eBay Trust & Safety
Learn how you can protect yourself from spoof (fake) emails at:
https://pages.ebay.co.uk/education/spooftutorial
This administrative email was sent to email removed from eBay Europe S.à r.l.. Your account is registered on www.ebay.co.uk. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.
See our Privacy Policy and User Agreement if you have questions about eBay's communication policies.
Privacy Policy: https://pages.ebay.co.uk/help/policies/privacy-policy.html
User Agreement: https://pages.ebay.co.uk/help/policies/user-agreement.html
Copyright © 2007-2008 eBay, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc.
Is this a bogus email? should i follow these steps to gain control of my ebay again? i cant seem to contact them and dont want to make matters worse if my account has been breached argh
I went to log in tonight and it kept saying my password was wrong.... i then checked my email and received this....
It appears that a third party accessed your eBay account and used it to send emails to other eBay members without your authorisation.
At this time we have taken several steps to secure your eBay account. We assure you that your credit card and bank details are kept encrypted on secure server and have not been viewed by anyone.
To restore access to your account securely, please follow these steps
1. Change the password on your personal email account to verify that it is secure and cannot be accessed by anyone other than you.
2. Change the password on your eBay account. Click "I've forgotten my password" on the eBay sign-in page and follow the instructions to choose a new password.
3. Check that the contact information on your account is correct. Go to "Personal Information" in My eBay.
We recommend you take our Account Protection tutorial to help understand how your account was compromised and how you can protect yourself in future. Copy this link into a new browser window:
https://pages.ebay.co.uk/help/tutorial/accountprotection/js_tutorial.html
Thank you for your patience and cooperation in this matter. Please don't hesitate to contact us if you have further queries or require assistance.
Regards,
eBay Trust & Safety
Learn how you can protect yourself from spoof (fake) emails at:
https://pages.ebay.co.uk/education/spooftutorial
This administrative email was sent to email removed from eBay Europe S.à r.l.. Your account is registered on www.ebay.co.uk. As outlined in our User Agreement, eBay will periodically send you information about site changes and enhancements. If you would like to receive this email in text format, change your notification preferences.
See our Privacy Policy and User Agreement if you have questions about eBay's communication policies.
Privacy Policy: https://pages.ebay.co.uk/help/policies/privacy-policy.html
User Agreement: https://pages.ebay.co.uk/help/policies/user-agreement.html
Copyright © 2007-2008 eBay, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc.
Is this a bogus email? should i follow these steps to gain control of my ebay again? i cant seem to contact them and dont want to make matters worse if my account has been breached argh