Hi folks, may I offer a crumb of comfort? If you paid by credit card and it was a "customer not present" transaction, ie you didn't give your pin number, then tell your card company that you are disputing the transaction unless the vendor can prove that you entered your pin. In other words insist that the vendor provides a copy of the transaction receipt stating PIN Verified.
Your card company may try and fob you off, or say they will charge you if your query is wrong, but as it would appear most people have bought tickets through the website then you'll be fine.
Secondly re the Director, yes it is Victor Robert Mears, 222 Selsfield Road, Brighton BN2 4HH. However for what it's worth the Company Secretary, Gavin Tanner, 26 Wembley Avenue, Lancing BN15 9JZ has the following information against him:
17 Directorships of Trading Companies
5 Directorships of Insolvent Companies
51 Directorships of Dissolved Companies
34 Resigned Directorships
So he's got a very interesting track record...........
Anyway, good luck, it may be tough but stand up for yourself if your Card Company tries to turn you down and you WILL be successful.