S
Shifter
Guest
Yeah, well done Dippy. It's not easy to come back from that.
Am annoyed. When we left Bristol we arranged for a charity to collect our old 3 piece suite. The earliest they could collect was three weeks after we moved. I went ahead and booked the collection, saying that we would have vacated the property and to ring me if there was a problem. I found out yesterday that they didn't take the damn suite! It has now been sat outside our house for a week and a half getting wet and probably pissed on by every passing cat, dog and fox! So I rang to complain.
They're saying I should have had someone check it had been collected right away, that it was my responsibility, but I had specifically told them to ring me if there was a problem! The guy I spoke to just now was completely unapologetic and I got really upset about it. He said they couldn't take it as it was "a bit grubby"! Last I saw it was fine and it was only outside one night prior to the collection, I was advised when I booked it that that wouldn't be a problem!
What am I supposed to do about it from here?!
Hubby is going to try and see if anyone he knows has access to a van so they can take it to the tip for us. But I don't think he'll find anyone. I am so cross. We will probably have to pay someone to dispose of it, which is really not what we need right now.
And to top it off, we are trying to let our old house. What a great first impression for viewers! A skanky old sofa etc outside the front door!
Am annoyed. When we left Bristol we arranged for a charity to collect our old 3 piece suite. The earliest they could collect was three weeks after we moved. I went ahead and booked the collection, saying that we would have vacated the property and to ring me if there was a problem. I found out yesterday that they didn't take the damn suite! It has now been sat outside our house for a week and a half getting wet and probably pissed on by every passing cat, dog and fox! So I rang to complain.
They're saying I should have had someone check it had been collected right away, that it was my responsibility, but I had specifically told them to ring me if there was a problem! The guy I spoke to just now was completely unapologetic and I got really upset about it. He said they couldn't take it as it was "a bit grubby"! Last I saw it was fine and it was only outside one night prior to the collection, I was advised when I booked it that that wouldn't be a problem!
What am I supposed to do about it from here?!
Hubby is going to try and see if anyone he knows has access to a van so they can take it to the tip for us. But I don't think he'll find anyone. I am so cross. We will probably have to pay someone to dispose of it, which is really not what we need right now.
And to top it off, we are trying to let our old house. What a great first impression for viewers! A skanky old sofa etc outside the front door!