Jenniflower
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- Joined
- Oct 25, 2010
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Just wanted to say that if you're ever contemplating purchasing from them then I would say go for it! I purchased only £45 worth of wraps before realizing I could get free shipping with £50. So I contacted them to see if I could purchase one more to get the free shipping. Their communication was super fast and excellent.
But to top it all off one of my wraps has a cracked snap! I was so upset because I'm loving these wraps other wise. Anyways I took a look at their website and they were all about me having to pay shipping for both sending it back AND getting a new one. So when I called up I was ready for a fight.
The lady was fantastic though, simply said she's send out a replacement asap and that to go ahead and just keep the other one. So which technically means once LO grows and needs the other snap I can use it again!
But to top it all off one of my wraps has a cracked snap! I was so upset because I'm loving these wraps other wise. Anyways I took a look at their website and they were all about me having to pay shipping for both sending it back AND getting a new one. So when I called up I was ready for a fight.
The lady was fantastic though, simply said she's send out a replacement asap and that to go ahead and just keep the other one. So which technically means once LO grows and needs the other snap I can use it again!