Lapland New Forest (and Lapland West Midlands) Reviews & Discussion!

Discussion in 'Santa's Grotto' started by oOKayOo, Oct 2, 2008.

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  1. Suz

    Suz ~ I are a Nerd ~

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    More from LapCon

    Guys, should you even consider visiting this alledged scam, please read the terms and conditions;





    Terms & Conditions


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    We reserve the right to postpone or cancel the Experience without notice for any reason. We will have no liability whatsoever as a result of our postponing or cancelling your visit to the Experience including but not limited to any travel costs, loss of enjoyment, disappointment, emotional distress or any indirect or consequential loss, whether incurred by you or another of your fellow guests. We will use reasonable endeavours to update the Website throughout the duration of the Experience to keep you informed about any potential postponement or cancellation of the Experience. Please review this regularly and in particular on the day of your departure to the Experience to avoid any wasted travel plans or costs. Without prejudice to our other remedies, we shall have the right in the case of any serious or persistent breach of these Terms and Conditions to cancel and withdraw any ticket(s) issued to you. In the event of such cancellation, no refund will be paid and we reserve the right to exclude you from our future events.

    Tickets are non-refundable.

    To the maximum extent permitted by law, neither we nor any of our directors, employees or other representatives will be liable for any of the following losses or damage (howsoever arising and whether such losses were foreseeable or not):

    loss of data;
    loss of profit;
    loss of revenue;
    loss of business or opportunity;
    loss of goodwill;
    disappointment or emotional distress; and/or any indirect, consequential or special loss; arising in connection with the Experience or the provision of our services to you. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by any event outside our reasonable control ("Force Majeure Event"). A Force Majeure Event (without limitation) the following:

    Strikes, lock-outs or other industrial action;
    Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; Impossibility of the use of public or private telecommunications networks; The acts, decrees, legislation, regulations or restrictions of any government; and/or High winds or any other adverse weather conditions which necessitate the closure of the Location for the safety of our staff and customers.

    Our performance under these Terms and Conditions is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to provide a suitable alternative date on which you can enjoy the Experience. Please note that images shown on www.laplandwestmidlands.co.uk do not in any way represent the actual experience offered and may differ greatly from the actual experience on the day.

    We can in no way guarantee that all spectacles, events and offers will be available on the day and we reserve the right to change or cancel any of the events within the Lapland west midlands experience due to circumstances that are beyond our control without prior notice.


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  2. smartguy

    smartguy New Member

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    Hi,

    And what a surprise, the Lapland West Midlands website has just been suspended!.
     
  3. FEDup1981

    FEDup1981 Mam of two & two angels

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    Is this the most popular thread ever for BnB?? most posts and views?? *curious*
     
  4. LapCon

    LapCon Member

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    These are evil people and I just hope that someone has the power to put them in prison for all the upset, tears & loss of heard earnt money.

    EVIL people, I just hope that they dont get away this time.
     
  5. smartguy

    smartguy New Member

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    Spoke to soon, Laplands Westmidlands website back up, but all the Disney pics have been removed!
     
  6. ISLANDGIRL

    ISLANDGIRL God mother

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    I just found this on another site- please see below. Also looks like the disney photos have been removed from the midlands lapland site.

    TRADING standards want to prosecute Laplands New Forest.
    Dorset County Council’s head of regulatory services Bill Jaggs said: "We want to take legal action and are currently taking advice from a specialist consumer barrister and the Office of Fair Trading in order to make sure we are in the strongest position to move forward.
    “The council is looking into a range of legal options, including how to help consumers get their money back and the action that can be taken against Lapland New Forest Limited for misleading consumers.
    “We cannot give any further details, as this might prejudice any legal action we do decide to take, which will not help consumers. “Taking legal action can take some time, but I’d like to reassure people that we are doing all that we can, as quickly as we can to resolve the trading standards aspects of the matter.
    "People who have bought tickets for the event and are concerned about getting a refund are advised to call Consumer Direct on 08454 040506.
    "Consumer Direct can offer advice and guidance on how customers can try to claim their money back.
    "If anyone has bought tickets on a credit card and spent over £100, they should contact their credit card company, as the company may be liable under section 75 of the Consumer Credit Act, 1974.”

    Hope this helps all.
     
  7. oOKayOo

    oOKayOo Well-Known Member

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    Yes i think it is :smug: :lol:

    Im happy though that there is somwhere that people can keep writing about things and helping others about the whole scam :)
     
  8. Suz

    Suz ~ I are a Nerd ~

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    You know what is sad.... Alot of the dates are already sold out.....

    So I guess everyone will find out Saturday if its a Scam or not.... I hope for everyone's sake this one is better then the first one... :wacko:
     
  9. richtrash

    richtrash New Member

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    I've been following this story with interest and I hope that the BabyandBump site will continue to allow their site to be used to highlight the new scam which is starting tomorrow because I think a lot of people are going to be very disappointed. You only have to look at the pictures so far to realise thats its going to be muddier than Glastonbury because its in a field and their web site says to bring your wellies!
    The terms and conditions basically say you give us money but we don't have to provide anything for it, that surely has to be illegal.
    I hope no ones expecting to see any reindeers because they don't arrive until the 7th Dec along with the elves and real huskies! That is of course assuming they have a license for the animals because the council is not aware of one being issued.
    A reporter went to the organisers house and was attacked by a man while she was attempting to leave and I believe this has been reported to the police.
    The council are going to be inspecting the site tomorrow to see if it is fit for purpose, my guess is this will be closed soon as well, in my opinion the organisers know the game is up but are still trying to take as many bookings as possible before they do a runner.
     
  10. kingfisher1967

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    You can thank/blame Google for that, thats how I found this forum, along with the main websh*te, this forum also comes up high on the list, and out of all of this, I'd say this was the most updated.
    I am also guessing you've seen an increase in members.
    I don't belong here, I'm not expecting a child, nor a wife.I was just wanted to 'do my bit'

    Well done to all. I do hope a few newbies stay on, you all deserve medals
    :bfn:
     
  11. MarkNC

    MarkNC New Member

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    I think the Midlands one looks even worse than the New Forest effort. What do they have, a muddy field and some white tents, judging by their web site.

    I hope the law comes down hard on these fraudsters.
     
  12. terry brent

    terry brent Member

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    If anyone would like to see Huskies for free go to Windsor next Thursday from 4pm to 7pm. We are giving FREE husky cart rides.
    Terry
     
  13. SilentHill

    SilentHill New Member

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    For anyone wondering, it seems like Laplands West Midlands and Laplands New Forest are the company. I didn't find this, it was from someone on another site, but if you to the Laplands WM site, and click on 'view source' to look at the code that makes up the page, you see the following..

    https://img355.imageshack.us/img355/4075/laplandfy6.gif

    There's a reference to New Forest in the West Midlands web page code. Seems a little odd, to say the least.
     
  14. Aidan's Mummy

    Aidan's Mummy Mummy to Aidan and Oliver

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    Wow reading through this thread is taking ages. I only saw a bit about it in the papaer but didn't reall take much notice. But from what i've heard on his hard working people are spening good money on what they believe to be a good day out but turns out to be horrible. Hugs to all those children and parents that were dissapointed by lapland forest :hug:
    xx
     
  15. FEDup1981

    FEDup1981 Mam of two & two angels

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    OOhh kay look what u started -shame ur not on commission! :rofl:
     
  16. OXO666

    OXO666 New Member

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    Hello all, I was going to take my lads to Lapland West midlands... till I saw what it was like...

    Now, I can't post links, just google 'Express and Star' 'Lapland West Midlands' and you will see what I mean. It looks like another con.
    'nough said!
     
  17. Suz

    Suz ~ I are a Nerd ~

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    :shock:

    https://www.expressandstar.com/wp-content/uploads/2008/12/wd3154921lapland-3-tt-05.thumbnail.jpg

    https://www.expressandstar.com/2008/12/05/does-this-look-like-lapland/
     
  18. ISLANDGIRL

    ISLANDGIRL God mother

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    TRADING standards are taking advice from a specialist barrister and the Office of Fair Trading on how to take legal action against Lapland New Forest for “misleading” customers.

    Dorset County Council is looking into a range of legal options, said head of regulatory services Bill Jaggs.

    He added: “We cannot give further details, as this might prejudice the action we decide to take.”

    Staffordshire County Council trading standards are checking if an event opening today with a similar website is connected, said a spokesman.

    Laplands West Midlands is being held at Essington north east of Wolverhampton.

    Several of the same companies who did contract work at Lapland New Forest are either involved at Laplands West Midlands or were approached.

    A council source said: “We are asking PayPal to freeze money coming out of people’s accounts.”

    The Echo was told the man running the event would call back but did not hear anything. The website carries a statement saying: “We are nothing to do with Lapland New Forest. We are a separate company.”

    A woman who answered the phone said: “We just hired someone to do the website. It’s going to be brilliant – everyone will see we are not linked with them.”

    The Laplands New Forest website domain name was sold off at 11.55pm on Thursday, the day the site shut, and now carries information on a website hosting company.

    Promoter Henry Mears said he had no comment when phoned yesterday and hung up.

    At Matcham’s itself yesterday morning there was a lone guard on duty and the odd exiting HGV.

    Matchams director Frederick Nash had previously said there was “not a snowball’s chance in hell” Lapland would be back next year but could not be contacted yesterday.

    Lapland New Forest director Victor Mears blamed the closure on sabotage, inaccurate media reporting, and the cutting of funds by merchant company Streamline.

    Streamline is part of RBS and a spokesman yesterday said: “As events materialised, we took the appropriate action and in accordance with the terms and conditions agreed with the customer.

    “Any suggestion this action was illegal is completely unfounded.”

    Rumours circulated online that customers’ credit cards had been cloned, though Dorset Police and Consumer Direct said they had not received any complaints.

    A demonstration to be led tomorrow morning by former “Elf” Adrian Wood from Christchurch has been cancelled.
     
  19. here2day only

    here2day only Member

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    Do you know, if there wasn't such a bad taste left in some people's pockets over these outlets, this would be ever so funny.... you could not write something this good... but on top of all the high spirits and tempers I have a few wise words for everyone, only because I have seen things like this before, followed them and learnt.

    The first thing you should do is take screen prints of whatever you plan to buy/see, all the pages, including the T&C's, then print out your receipt and keep the lot somewhere safe. In most cases you will have the site's name and time/date stamp on the top/bottom of the page and then if there is ever a dispute about what you saw/what you got, then you have something to bargain with or take to court.

    Just like the Midlands site taking down the Disney images, if you took a screen print and then bought your tickets you could prove that before you bought your tickets you were going to see these guys but they have changed the T&C's now and you will not see what you thought you would therefore, they are in breach of conditions, but without your copy you can't prove Jack Snip. That seems as clear as.... mud but I hope you got the idea.

    And it works with most things like that, say you saw a cheap or mispriced pram for sale, bought it and then they denied they ever advertised it, you have proof or that of one of those flyers that come with the local weekly rag. It comes under the trade description act and if used correctly, the company doesn't have a leg to stand on but only if you have the proof.
     
  20. LapCon

    LapCon Member

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    From todays Guardian newspaper;

    No reindeer and lookalikes for the huskies:
    welcome to new Lapland. .Owners deny link to New Forest site as council officers voice concerns.

    Paul Lewis The Guardian, Saturday December 6 2008

    When thousands of children hurry through the gates of the latest Lapland for a grand opening today, they could be forgiven a tingle of nerves.

    The latest in a flurry of parks recreating the home of Father Christmas, Lapland West Midlands is promising "a magical encounter" with the bearded man himself, amid a winter wonderland of elves, reindeer, huskies, real snow and a dancing spectacular on ice.

    What their parents may not know is the reindeer aren't coming, the huskies are in fact a "similar looking" breed of dog and, in a last minute change of plan, the ice rink has been replaced with "a rollerskating platform". Trading standards officers who will attend the opening, said yesterday they had "serious concerns".

    The Lapland based just outside Wolverhampton, which the organisers say will attract 3,000 paying customers a day, is composed of several marquees in a muddy field normally used for car boot sales, which overlooks the M54.

    Lapland West Midlands comes in the week that another "mini Lapland" theme park, near the New Forest, closed after parents complained they had been duped into taking their children to a derelict building site that looked nothing like an arctic retreat. Parents took out their anger on staff, reportedly attacking two elves and a Father Christmas.

    The promoters of Lapland West Midlands have rejected any comparisons with their now defunct counterpart. "We've got nothing to do with the New Forest Lapland," said the organiser, Matthew James. "We're being tarred with the same brush."

    Staffordshire county council, however, is "extremely" concerned about the unlicensed event. It has warned parents about the parallels between the two Laplands - which both cost £25 a ticket - advising them to "think carefully" before purchasing online tickets for "themed Lapland events".

    "I think people will be very disappointed," said David Clifft, the Essington parish council chairman, as he stood beside the field in the rain. "Does it look like Lapland to you? It doesn't to me."

    The closure of Lapland New Forest was announced on Thursday when a female member of staff shrieked "Santa's dead", followed by a convoy of muddy reindeer and donkeys leaving the site. It was a far cry from the promise that: "Christmas dreams come true for children of all ages."

    In fact parents were made to explain to their tearful children why Lapland's huskies were tethered to the mud and "going berserk", while the Father Christmas was allegedly having a cigarette round the back of his threadbare grotto.

    The "tunnel of light" turned out to be a few fairy lights attached to some trees, the ice rink didn't work and Santa was charging an extra £10 for a photograph.

    Facebook groups were created. "The nativity looked like it was plonked in the middle of a war zone," wrote one member. "The 'log cabins' were large sheds from a garden centre. The mud was everywhere. Even the animals looked bored." Another wrote: "Our children had become the victims of evil."

    The avalanche of negative publicity surrounding Lapland New Forest, in Dorset, has had an impact for the West Midlands version. Chris Daley, the site organiser, said many of his entertainers had been "spooked" by tales of distraught children at the Dorset park, and cancelled their participation.

    "They've seen what's happened to the other guys and said: 'We're having nothing to do with it'," he said. "The reindeer aren't ready for the opening day. A fellow was going to bring some of those white snow dogs. They're not huskies, but to look at them you'd think they were. Now he's saying he doesn't want to get sued for calling it a husky. So now we're after more dogs."

    Other Lapland West Midlands attractions - including gingerbread making, face painting, a choir, nativity scene, and teacup ride - have not been put off. "In all fairness, we've done all we can," he said. "If this doesn't work out, it's because of the bad publicity and the opposition from the council."

    He said Lapland West Midlands had already sold thousands of tickets on its website, which features photographs of Father Christmas on a reindeer in an alpine wood, beside snow-capped log cabins and huskies. Trading standards have been monitoring the site all week.
     
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