Oh my god!! I cant believe I paid for this TAT! I am cross that I have been pulled into what can only be described as a scam. I have lodged a complaint with Watchdog and shall be also alerting the RSPCA and local papers. DO NOT PAY or attend this so called magical experience, my child is soooo disappointed and is left with not a magical experience but a badly run attraction put together to merely make money, not caring who they disappoint in the process. The experience is supposed to take 4-6 hours what they dont tell you is that is for queuing time. The food looked undercooked so Im glad I didnt waste my money on that, with fear I may be ill. We arrived at 12.15 left at 2pm only seeing santa in that time, oh sorry I forgot to mention the cardboard nativity scene accross a muddy field, the plastic polar bear, the reindeer hidden in trees, the gingerbread decorating hut where elfs were slapping icing on a biscuit and passing to kids to decorate and as a pet lover I was deeply concerned at the ribs and hips that were clearly showing on most of the husky dogs, I felt sick and surely anybody else would have to agree and find it distasteful. I wholey recommend Lapland in Kent its fabulous and would rather paid twice the amount because that was Magical compared to this what can only be described as a fair ground attraction with Snow! I would not have gone if I had known, what a start to XMas, these people should be brought to justice I am currently attempting to get my money back as paid via credit card but feel deeply for those who didnt.