This is my complaint, i think i could have been a bit more stern! xxx
I was 5 weeks pregnant and had had left sided groin pain for 3 days and it got worse on the 3rd date with slight bleeding and shoulder pain which made me short of breath, contacted NHS direct who told me to go to A&E asap as it sounds like internal bleeding from an Ectopic. Arrived at A&E roughly 8.10pm June 17th, called into Triage, the nurse we seen had no patience (I think, so did my partner and several other patients that I talked to in the waiting area) she told me to ‘Sit there’ pointing at a chair and asked ‘Whats my problem’ as if she could not be bothered to be there, i explained the symptoms and explained that i had a miscarriage several weeks previously and this is a different type of pain as its all one sided and told her about the shoulder pain, was told to go back to waiting........3 hours later i was called into a cubicle and was asked if i wanted to stay in overnight as i would be scanned the next day, i explained that i was no longer in pain and would prefer to go home and go to bed and come back the next day. the next day showed that i did indeed have an ectopic. 2 weeks later 29/06 I was admitted to have a Laparoscopy, after the operation the consultant said there was a lot of ‘old blood’ in my uterus which he said could quite possibly be from the date i went to A&E as i was having all the signs of internal bleeding but luckily it stopped bleeding on its own otherwise I could have bled to death. There was a young lady on my ward who had a miscarriage and told me she didn’t even wait in the waiting room and went straight from triage to Ward 4. I don’t think its acceptable that I had to wait 3hours with all signs of internal bleeding plus signs of an ectopic pregnancy as I know how dangerous they can be. I also don’t think it was acceptable of the way the Nurse was speaking to me and other patients that night.
