Doesn't seem much luck with the seller as they've not responded to any of my messages even before purchasing on 14th. I was on the phone to eBay this evening merely because it was tracked and showed delivered, so wanted to get my point across first and they opened the claim for me. Have to wait until Wednesday before they can have any other input if seller doesn't offer a solution beforehand. I'm gutted because it's actually really cool!.
Ohhh that’s just cheeky !!eBay are generally quite good in sorting out issues but I guess they have to give the seller some time to sort it out
We recently bought a memory card for DH and the envelope came ripped open with nothing inside. The seller said we were trying to scam him for £5! eBay stepped in and refunded us immediately.